Bucks County homeowners are being cautioned about a rising scam targeting mortgage holders. According to the Bucks County Department of Consumer Protection, fraudulent entities are sending mailings claiming to offer mortgage assistance under names like “The Mortgage Help Center”. These organizations are not affiliated with any government agency, lender, or legitimate housing program.

How the Scam Works

Scammers often use publicly available property records to personalize letters and make them appear official. Common tactics include:

• Claiming there are pending deadlines for loan modifications or mortgage relief

• Urging recipients to call a phone number or visit a website, where personal and financial information can be stolen

Homeowners may feel pressured to act quickly, but responding can put sensitive information at risk.

How to Protect Yourself

Bucks County officials recommend taking the following steps if you receive suspicious mortgage assistance mail:

• Ignore and safely dispose of the mail

• Never share personal or financial information with unknown entities

• Verify concerns directly with your mortgage servicer

• Report suspicious letters to the Bucks County Department of Consumer Protection

• Use HUD-approved nonprofit housing counselors for legitimate mortgage assistance

These precautions can help protect homeowners from identity theft and financial fraud while ensuring any mortgage assistance comes from trusted, verified sources.

For more information, visit the Bucks County Consumer Protection Office or consult a HUD-approved nonprofit housing counselor.

Source: Adapted from Levittown Now, January 4, 2026